Patient Satisfaction with Spanish Pain Centers: Observational Study with More than 3,000 Patients
Table 4
Data from question 18 of the CIS barometer from 1995 to 2012.
Items
1995
1998
2000
2002
2004
2006
2008
2010
2012
Time spent by the physician with you
6.51
6.45
6.39
5.69
6.20
6.23
6.18
6.50
6.72
Number of specialists to whom you have access
7.55
7.62
7.56
6.80
7.40
7.31
7.28
7.47
7.64
Waiting time at the center until seeing the doctor
5.79
5.77
5.62
4.99
5.30
5.32
5.40
5.60
5.72
Knowledge of your medical history and follow-up of your health-related problems
6.71
6.69
6.61
5.86
6.40
6.41
6.41
6.64
6.83
Confidence and trust in your doctor
7.17
7.09
7.08
6.35
6.90
6.90
6.97
7.13
7.29
Easiness to get an appointment
5.49
5.39
5.26
4.89
5.20
5.27
5.32
5.60
5.72
Equipment and technological means available at the center
7.69
7.78
7.69
6.88
7.20
7.20
7.24
7.40
7.54
Manners of healthcare personnel
7.56
7.44
7.37
6.63
7.06
7.11
7.09
7.20
7.42
Information received about your health problem
7.14
7.20
7.16
6.38
6.94
6.94
6.94
7.13
7.30
Medical advice on diet, exercise, smoking, alcohol, and so forth
—
—
—
—
6.60
6.78
6.79
6.98
7.13
Time from medical appointment request to appointment date
—
—
—
—
4.70
4.68
4.67
4.89
4.94
Time taken by the diagnostic tests
—
—
—
—
—
4.73
4.65
4.87
5.04
Sanitary barometer 1995–2012. Healthcare Information Institute. Ministry of Health, Social Services and Equality Madrid, 2013. Only the year 1995 and years ending in even number are shown. Scores lower than preceding years.
