Research Article

Analysis of Negative Reviews of Orthopedic Oncology Surgeons: An Investigation of Reviews from Healthgrades, Vitals, and Google

Table 2

Total and average number of complaints per review.

OverallSurgical (n = 120 patients)Nonsurgical (n = 221 patients)Rate ratio (nonsurgical/surgical complaints)

Total number of clinical complaints3622271350.59<0.001
Average number of clinical complaints per review0.931.890.61
Total number of nonclinical5451703752.21<0.001
Average number of nonclinical complaints per review1.521.421.70
Total complaints9073975101.28<0.001
Average number of total complaints per review2.661.161.50