Research Article
Analysis of Negative Reviews of Orthopedic Oncology Surgeons: An Investigation of Reviews from Healthgrades, Vitals, and Google
Table 3
One-star reviews of orthopedic oncology surgeons.
| Clinical | No. of reviews (n = 341 patients) | % (n = 341) |
| Complication | 87 | 26 | Readmission | 4 | 1 | Reoperation | 37 | 11 | Uncontrolled pain | 59 | 17 | Misdiagnosis | 37 | 11 | Disagree with decision/plan | 89 | 26 | Unclear treatment plan | 23 | 7 | Delay in care | 26 | 8 |
| Nonclinical | Bedside manner doctor/unprofessional | 220 | 65 | Bedside manner midlevel/unprofessional | 13 | 4 | Rude/unprofessional staff | 52 | 15 | Wait time | 47 | 14 | Not enough time spent with provider | 66 | 19 | Cost | 14 | 4 | Billing/insurance | 20 | 6 | Facilities | 4 | 1 | Scheduling issues | 49 | 14 | Commute/travel | 3 | 1 | Phone communication issues | 57 | 17 |
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