Research Article
Patients' Perceptions of Nurses' Behaviour That Influence Patient Participation in Nursing Care: A Critical Incident Study
Table 1
Incidents and turning points based on patients’ narratives of critical incidents.
| Incidents* | Turning points |
| Medical ward round | - No support for patient input | - No preparation ahead of medical ward round |
| Nursing ward round | - Genuine presence and search for patients’ experience and views | - Distance with limited support for patient input |
| Information session | - Meaningful and sufficient information | - Missing, insufficient or inadequate information |
| Nursing documentation | - No invitation to participate | - No recording of the patients’ views |
| Drug administration | - Leave to patient to decide about tablet dosage for pain treatment | - No tablet for sleeping problems | - Interrupt pain treatment infusion by routine with little or no consideration to the individual |
| Meal | - Opportunity to choose where and when to serve the meal | - Opportunity to choose what to eat and how much |
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*The incidents are ranked from most to least frequently described type of incident.
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