Research Article

Impact of Control and Trust on Megaproject Success: The Mediating Role of Social Exchange Norms

Table 2

Measures of constructs.

ConstructsItems

ControlCO1: We specify the performance standards in a contract, which is seen as the basis for monitoring
CO2: We specify the deadlines, which are seen as a basis for controlling
CO3: We strictly control and monitor the accomplishment of the targets
CO4: We check all material brands and quality delivered to the site in person

TrustTR1: We believe the other party can keep their word throughout the life of the project
TR2: We feel confident that the other parties have high levels of integrity and honest
TR3: We trust that the project participants are able to fulfill contractual agreements
TR4: We are certain that the other parties have the ability to perform their tasks

ReciprocityRE1: The leader of our partner will do me a favor if I did one for him/her before
RE2: I will do the leader of our partner a favor if he/she did one for me before
RE3: We are equitable in treating those partners dealing with

NegotiationNE1: We actively listened to everyone’s ideas before making a decision
NE2: We insisted that both sides give in a little
NE3: We avoided differences of opinion as much as possible
NE4: We fought for a good outcome for ourselves

Information sharingIS1: Exchange of information among the parties takes place frequently
IS2: We keep each other informed about events or changes that may affect the other parties
IS3: The parties established a good contact with each other, avoiding the possible misunderstandings

Megaproject successMS1: This project was completed within the budget
MS2: This project was completed on schedule
MS3: The construction and deliverables quality are in accordance with the standard
MS4: The project results, or deliverables, are in line with participants’ satisfaction
MS5: The project results, or deliverables, are in line with users’ satisfaction