Research Article

Connection between Relationship Quality and Megaproject Success: Moderating Role of Contractual Functions

Table 2

Measures of constructs.

ConstructDescription of measurement itemsKey source(s)

TrustTR1: We believe the other party can keep their word throughout the life of the project.[86, 87]
TR2: We feel confident that the other participants have high levels of integrity and honesty.
TR3: We believe the project engineers and other technical people are competent at what they are doing.
TR4: We trust that the project participants can fulfill contractual agreements.
TR5: We are certain that the other participants are capable of performing their tasks.
TR6: We believe that the other participants could meet the requirements of the project in technology and management.
ReciprocityRE1: The practice of “give and take” of favors is a key part of the relationship between our partners and us.[88]
RE2: We have an obligation to help our business partners.
RE3: We would feel embarrassed if we were unable to provide a requested favor to a partner.
RE4: It is bad business not to return the favors of partners.
CommitmentCO1: Project partners are willing to make sacrifices to help us.[89]
CO2: Project partners are willing to continue a rewarding business relationship with us.
CO3: Project partners are willing to spend higher amount of time and effort with us.
MianziMZ1: Both our partners and our team care for mianzi.[90]
MZ2: The more respect we receive, the more mianzi we have.
MZ3: We give mianzi to our partner, and they also give mianzi to us.
Relationship qualityRQ1: Our partners and our team are very fluent in knowledge sharing.[40]
RQ2: Our partners and our team are very fluent in communication.
RQ3: Our partners and our team are very fluent in solving problems together.
RQ4: We have common goals with our partners.
Project successPS1: The project was successful in terms of the project efficiency of the work.[34]
PS2: The project was successful in meeting organizational benefits.
PS3: The project was successful in the impact on potential beneficiaries.
PS4: The project was successful in project team satisfaction.
PS5: The project was successful in providing motives for other projects in the future.
Contractual controlCR1: The contract defines the rights of both parties specifically.[24]
CR2: The contract specifically stipulates how the party awarding the contract monitors the contractor.
CR3: The contract specifically stipulates the rights entitled to one party if the other party breaches the contract.
CR4: The contract specifically stipulates provisions on early termination after breaching the contract.
Contractual coordinationCN1: The contract specifically stipulates how the parties send written documents.[24]
CN2: The contract provides detailed technical specifications and drawings.
CN3: The contract specifically stipulates the quality acceptance procedures.
CN4: The contract specifically stipulates the personnel qualifications or dispatching issues.
CN5: The contract specifically defines the division of labor of both parties.
Contractual adaptationAD1: The contract specifically stipulates the adjustments due to changes in cost.[24]
AD2: The contract specifically stipulates the adjustments due to changes in exchange rates.
AD3: The contract specifically stipulates the handling procedures if geological conditions, against which an experienced contractor could not reasonably be expected to react, should arise.
AD4: The contract specifically stipulates the handling procedures if climatic conditions, against which an experienced contractor could not reasonably be expected to react, should arise.

Note. TR = trust; RE = reciprocity; CO = commitment; MZ = mianzi; RQ = relationship quality; CR = contractual control; AD = contractual adaptation; CN = contractual coordination; PS = project success.