A Decision-Making Approach for Ranking Tertiary Institutions’ Service Quality Using Fuzzy MCDM and Extended HiEdQUAL Model

<div>Fuzzy sets of the linguistic values for perceived performance.</div>

Applied Computational Intelligence and Soft Computing

Figure 4: A Decision-Making Approach for Ranking Tertiary Institutions’ Service Quality Using Fuzzy MCDM and Extended HiEdQUAL Model 