Research Article

Evaluation of Gas-Fired Combi Boilers with HF-AHP-MULTIMOORA

Table 3

Evaluation criteria for combi boilers.

ā€‰CriteriaExplanations

C1Space and water heating capacityThe spatial heating capacity of the combi boiler
C2Maximum space and water heating temperatureThe maximum space and water temperature that the combi boiler provides
C3Natural gas and electricity consumption reductionThe natural gas and electricity consumption level of the product
C4Noise level reductionThe noise level of the product
C5NOx emission reductionThe NOx emission level of the product
C6Condensing boilerWhether the combi boiler is condensing one or not
C7Price efficiencyThe price of the product compared to similar products in the market
C8Product designThe product design and its attractiveness
C9Digital level of the productHow advanced the digital level of the product
C10Security levelGas and water security level of the product
C11Warranty periodWarranty period that manufacturing company provides
C12Reliable brandThe brand perception among customers
C13End-user satisfactionCustomer satisfaction
C14Customer serviceCustomer service provided by the manufacturing company
C15After-sales serviceService provided by the company after sale