Research Article
Optimizing Decision Making on Business Processes Using a Combination of Process Mining, Job Shop, and Multivariate Resource Clustering
| Notation | Descriptions |
| n | Number | i | Case | j | Trace | | Waiting time per case | TC | End duration | TS | Initial duration | tc | End duration per trace | ts | Initial duration per trace | ni (A) | Number activity per case | Ci (A) | Activity standard cost per trace | NACCi | Number of activity per case | | Workload cost per case | SC (A) | Total activity standard cost | CIi | Consistency index per case | | Waiting time cost per case | | Waiting time per case | | Workload | SC | Service costing |
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