Research Article
Optimizing Decision Making on Business Processes Using a Combination of Process Mining, Job Shop, and Multivariate Resource Clustering
| | Notation | Descriptions |
| | n | Number | | i | Case | | j | Trace | | Waiting time per case | | TC | End duration | | TS | Initial duration | | tc | End duration per trace | | ts | Initial duration per trace | | ni (A) | Number activity per case | | Ci (A) | Activity standard cost per trace | | NACCi | Number of activity per case | | Workload cost per case | | SC (A) | Total activity standard cost | | CIi | Consistency index per case | | Waiting time cost per case | | Waiting time per case | | Workload | | SC | Service costing |
|
|
