Cognitive Load in eCommerce Applications—Measurement and Effects on User Satisfaction

Table 3

Correlations between cognitive load measures and user satisfaction.

Measure	1	2	3	4	5	6
N	138	137	137	136	137	137
1. TCT	—	.18^∗	−.17^∗∗	.50^∗∗	.46^∗∗	−.30^∗∗
2. Mean RTs		—	−.34^∗∗	.09	−.00	−.03
3. Accuracy			—	−.25^∗∗	−.04	.13
4. NASA-TLX score				—	.63^∗∗	−.47^∗∗
5. Search/Browse					—	−.32^∗∗
6. General satisfaction						—

*𝑃<.05.^∗∗𝑃<.01