The Role of Usability in Business-to-Business E-Commerce Systems: Predictors and Its Impact on User's Strain and Commercial Transactions
Figure 1
Path coefficients for the hypothesized full mediation model. Note: *. **. Statistics are standardized path coefficients. Hypothesized effects are depicted as straight lines, and control effects as dotted lines. Predictors were allowed to intercorrelate, as were the error terms of the usability parcels.
