Research Article

Combinations of Methods for Collaborative Evaluation of the Usability of Interactive Software Systems

Table 1

Summary of the application of the CUEM in the iTV area.

CUEMNumber of evaluatorsNumber of usersNumber of issuesNumber of confirmed critical issuesNumber of issues not detected in the heuristic evaluation

Heuristic evaluation5Not applicable2416Not applicable
Cognitive walkthrough5Not applicable2079
Formal experiments481686
Questionnaires48000
Constructive interaction41225165
Interviews4121254
Coaching method4815112