Effect of Employees’ Values on Employee Satisfaction in Japanese Retail and Service Industries
Table 3
Relationships between employee satisfaction and various subfactors.
ES factor (subfactors)
Regular employee
Non-regular employee
z values
(1) Wages and treatment
0.38
0.36
0.46
(2) Workload
0.31
0.31
1.00
(3) The environment
0.39
0.41
–0.69
(4) Relationships in the workplace
0.58
0.54
1.39
(5) Leadership of supervisor
0.46
0.48
–0.46
(6) Company policy and administration
0.53
0.53
1.00
(7) Responsibility
0.50
0.49
0.23
(8) Evaluation
0.51
0.54
–0.92
(9) Customer satisfaction
0.47
0.46
0.23
(10) Growth
0.67
0.67
1.00
Note: the values are correlation coefficients between 10 possible ES factors and CS. The z values are those revealing a significant difference between the two correlation coefficients. When z >, significance was assumed at a 5% rejection probability.
