Advances in Human-Computer Interaction / 2019 / Article / Tab 3

Research Article

Effect of Employees’ Values on Employee Satisfaction in Japanese Retail and Service Industries

Table 3

Relationships between employee satisfaction and various subfactors.

ES factor (subfactors)Regular employeeNon-regular employeez values

(1) Wages and treatment0.380.360.46
(2) Workload0.310.311.00
(3) The environment0.390.41–0.69
(4) Relationships in the workplace0.580.541.39
(5) Leadership of supervisor0.460.48–0.46
(6) Company policy and administration0.530.531.00
(7) Responsibility0.500.490.23
(8) Evaluation0.510.54–0.92
(9) Customer satisfaction0.470.460.23
(10) Growth0.670.671.00

Note: the values are correlation coefficients between 10 possible ES factors and CS. The z values are those revealing a significant difference between the two correlation coefficients. When z >, significance was assumed at a 5% rejection probability.

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