Research Article

Digital Future of Emergency Medical Services: Envisioning and Usability of Electronic Patient Care Report System

Table 3

Descriptive statistics for electronic patient care report system usability.

#StatementStrongly agreeAgreeNeutralDisagreeStrongly disagreeMeanStd. DeviationRank

System usefulness
1.Overall, I am satisfied with how easy it is to use this system.N48475922223.391.2733
%24.223.7%29.8%11.1%11.1%
2.It was simple to use this system.N49634129163.511.2374
%24.7%31.8%20.7%14.6%8.1%
3.I am able to complete my work quickly using this system.N40435828293.191.3143
%20.2%21.7%29.3%14.1%14.6%
4.I feel comfortable using this system.N51416118273.361.3243
%25.8%20.7%30.8%9.1%13.6%
5.It was easy to learn to use this system.N65494324173.611.2884
%32.8%24.7%21.7%12.1%8.6%
6.I believe I became productive quickly using this system.N46494829263.301.3293
%23.2%24.7%24.2%14.6%13.1%
Overall system usefulness subscale3.391.1523

Information quality
7.The system gives error messages that clearly tell me how to fix problems.N48395327313.231.3733
%24.2%19.7%26.8%13.6%15.7%
8.Whenever I make a mistake using the system, I recover easily and quickly.N38326632303.081.3033
%19.2%16.2%33.3%16.2%15.2%
9.The information (such as online help, on-screen messages, and other documentation) provided with this system is clear.N46365638223.231.3053
%23.2%18.2%28.3%19.2%11.1%
10.It is easy to find the information I needed.N45505033203.341.2753
%22.7%25.3%25.3%16.7%10.1%
11.The information is effective in helping me complete the tasks and scenarios.N42566020203.401.2174
%21.2%28.3%30.3%10.1%10.1%
12.The organization of information on the system screens is clear.N56505123183.521.2654
%28.3%25.3%25.8%11.6%9.1%
Overall information quality subscale3.301.0523

Interface quality
13.The interface of this system is pleasant.N59605217103.711.1324
%29.8%30.3%26.3%8.6%5.1%
14.I like using the interface of this system.N53634821133.621.1774
%26.8%31.8%24.2%10.6%6.6%
15.This system has all the functions and capabilities I expect it to have.N46446426183.371.2313
%23.2%22.2%32.3%13.1%9.1%
Overall interface quality subscale3.571.0644
16.Overall, I am satisfied with this system.N41556315243.371.2393
%20.7%27.8%31.8%7.6%12.1%
Overall electronic patient care report system usability3.411.0214

“The bold values provided in this table are the overall mean and std. deviation for each system subscale.”