Advances in Human-Computer Interaction

Review Article

User Experience Practices in Software Startups: A Systematic Mapping Study

Table 5

Methods, practices, and tools of UX used in startups identified.
 S1S2S3S4S5S6S7S8S9S10S11S12S13S14
UX questionnaire (UEQ)✔             
Google venture design sprint ✔            
Delft design method  ✔           
Design thinking   ✔     ✔    
Personas   ✔    ✔     
Empathy map   ✔          
Mock-ups   ✔          
Prototyping   ✔    ✔   ✔ 
Validation questionnaire   ✔          
Five-second test    ✔         
User shadowing    ✔         
Ethnography    ✔         
Direct observation    ✔       ✔ 
Indirect observation    ✔         
Artifact analysis    ✔         
Think aloud    ✔         
Usability testing    ✔ ✔ ✔ ✔✔✔✔
Interviews    ✔ ✔       
Minimum viable UX (MVUX)     ✔        
Paper prototyping      ✔       
Google Analytics      ✔       
Mix panel      ✔       
User journey map      ✔       
The self-use UX document       ✔      
Diagramming of product        ✔     
Sketch          ✔   
User research        ✔     
Wireframe        ✔ ✔   
Roleplaying          ✔   
User scenarios          ✔   
AttrakDiff          ✔   
Prioritization matrix          ✔   
Lean UX           ✔  
Proto-personas           ✔  
Data analysis            ✔ 
User feedback            ✔