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Models | Special features | Authors | Methodology |
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M/M/1 | Vacation interruptions, Erlang- type service | Ayyappan et al. [132] | Matrix geometric technique |
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M//1 | Second optional service | Sekar et al. [133] | Probability generating function |
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M/G/1 | Bernoulli vacation, stochastic decomposition, and two-phase service | Choudhury [134] | Embedded Markov chain, probability generating function |
Server breakdown, SOS | Choudhury and Deka [135] | Probability generating function |
Generalized retrial time, SOS | Choudhury [136] |
() types of retrial customers, -phases of service | Langaris and Dimitriou [137] |
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/G/1 | Bulk arrival, vacation, unreliable server, and two-phase service | Ke and Chang [138] | Probability generating function, supplementary variable |
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/(G1, G2)/1 | Bulk arrival, Bernoulli feedback, optional vacations, and two phases of heterogeneous service | Arivudainambi and Godhandaraman [87] | Probability generating function, supplementary variable technique |
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BMAP/PH/N | Batch Arrival, server breakdown, -policy, and phase type service | Kim et al. [139] | Probability generating function |
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