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| Enablers | The importance and impact of identified enablers for transportation of petroleum products in oil industry in India | Sources |
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E1 | Economical operating cost | Economical operating cost of the tank truck has a principal role in giving cost advantage by creating values for the supplier and the customer. The operating cost depends on speed, maintenance, cost of insurance, license and interest, good infrastructure and less road congestion, and attitude of tank truck driver | Watanatada and Dhareshwar [32]; Levinsonet al. [33] |
E2 | Economies of scale and fleet availability | Economies of scale is stated as occurring when an expansion of the output capacity of a company, fleet, or plant causes overall production costs to rise less than proportionately to the increase in output capacity. Large fleets may have enough financial strength to venture into costly operational actions that can potentially improve productivity. Larger fleets can obtain bigger discounts or rebates with, for example, bulk purchasing of fuel, spare parts, group short-term insurance, and finance costs (i.e., lower interest rate) with multiple vehicle acquisition, and enable the faster customer service | Heaver [34]; Cowie [35]; Seok-Min [36] |
E3 | Readiness of fleet as per statutory requirements | The readiness of fleet as per statutory requirement shall result in less maintenance and better safety | Sowik and Sharpe [37]; AEA et al. [38]; Mckinnon [39] |
E4 | Delivery unloading time span optimization | The optimized delivery unloading time span helps in increasing customer perception of value and enables the nonidling of assets | McCabe et al. [40]; McDonaldet al. [41] |
E5 | Feedback | Feedback on performance and other aspects of business enable the transporter to understand his position | Huang et al.[42]; Heitmann et al. [43] |
E6 | Security of products | The ensured security during the travel on road for avoiding theft, etc., of the product and tank truck | Quigley and Mill, [44]; Reniers and Pavlova [45]; Russell and Simpson [46] |
E7 | Certainty of loads | Certainty of loads enables the transporter to place the tank truck in time to ensure maximum returns | Mcdonaldet al. [47]; Christopher and Lee [48]; Fowkes et al. [49] |
E8 | Customer service time span optimization | Optimized total time required to serve the customer enables the transporter to utilize his vehicle for maximum returns | Mayhew and Quinlan [50]; Vance [51]; Welles et al. [52] |
E9 | Financial management | The efficient financial management shall enable the transporter to go for higher performance in the work of transporting | Barrot [53]; Gotzamani et. al. [54] |
E10 | Infrastructure and congestion | Good infrastructure and less congestion on roads shall enable the transporter to save on fuel cost and time | Pierce and Murray [55]; Wheeler andFigliozzi [56]; Golab and Regan [57]; Edirisinghe and Zhihong [58] |
E11 | Relationship quality | The good relationship with all the stakeholders shall enable the transporter to avoid time wastage on resolving minor abrasions | Knemeyer et al. [59]; Paille et al. [60] |
E12 | Collaboration and cost optimization | The collaboration with the stakeholders shall enable the transporter to reduce his cost on fuel, insurance, and license | Ozener et al. [61]; Bailey [62]; Min et al. [63] |
E13 | Information technology | The information technology shall give him real-time feedback regarding his assets and speed as it will enable him to position his tank trucks for maximum utilization | Hubbard [64]; Barla et al. [65] |
E14 | Outsourcing management process | The outsourcing management process by oil marketing companies will enable the transporter to understand all requirements before making any error in contractual conditions, and it will enable the transporter not to lose contract | Gadde and Hulthen [66]; Hwang et al. [67]; Wong and Karia [68]; Hitt et al. [69] |
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