Patient Satisfaction and Associated Factors among Outpatient Health Service Users at Primary Hospitals of North Gondar, Northwest Ethiopia, 2016

Table 1

Sociodemographic characteristics of the respondents in North Gondar primary hospitals, 2016 (n = 408).

Variables	Category	Frequency (n)	Percentage (%)
Sex	Male	218	53.4
	Female	190	46.6
Age	<15 years	26	6.4
	15–24 years	77	18.9
	25–34 years	101	24.8
	35–44 years	74	18.1
	≥45 years	130	31.9
Religion	Orthodox	364	89.2
	Muslim	39	9.6
	Others	5	1.2
Ethnicity	Amhara	389	95.3
	Tigray	14	3.5
	Kimant	5	1.2
Marital status	Single	151	37
	Married	194	47.5
	Divorced	37	9.1
	Widowed	26	6.4
Educational status	Unable to read and write	132	32.4
	Grades 1–6	102	25
	Grades 7–12	104	25.5
	Diploma and above	70	17.2
Occupation	Government employee	77	18.9
	Merchant	57	14
	Farmer	146	35.8
	No job	36	8.8
	Student	50	12.3
	Others	42	10.3
Residence	Urban	205	50.2
	Rural	203	49.8
Payment status	Paying	346	84.8
	Free	62	15.2
Reason for visit	Illness	404	99
	Family planning	3	0.7
	Others	1	0.2
Frequency of visit	New	203	49.8
	Repeat	205	50.2
Family monthly income	<1200 birr	224	54.9
	1200–2200 birr	80	19.6
	2201–3200 birr	83	20.3
	>3200 birr	21	5.1