Research Article

Comparison of the Knowledge and Practices in Medicine Dispensing between Retail Medicine Shops and Model Pharmacies in Dhaka Metropolis

Table 3

Knowledge- and practice-based output from dispensers (A-, B-, and C-grade pharmacists/chemists/owner or manager/salespeople) from retail medicine shops and model pharmacies.

ObservationsProvider interview methodClient simulation method
Retail medicine Shop (n = 65)Model pharmacy (n = 65)Two-tailed valueRetail medicine Shop (n = 65)Model pharmacy (n = 65)Two-tailed value

(1) Pharmacists/chemists knowing the difference between OTC drug and prescription drug56 (86.2%)65 (100%)0.002135 (53.8%)57 (87.7%)<0.0001

(2) Pharmacists/chemists informed customers about storage condition of medicine64 (98.5%)65 (100%)0.321141 (63.1%)64 (98.5%)<0.0001

(3) Pharmacists/chemists informing patient about the administration of medicine57 (87.7%)65 (100%)0.003915 (23.1%)45 (69.2%)<0.0001

(4) Pharmacists or chemists informing customers about the side effects of drugs57 (87.7%)64 (98.5%)0.007114(21.5%)64 (98.5%)<0.0001

(5) Pharmacists or chemists informing patient about the toxic effects48 (73.8%)62 (95.4%)<0.000108 (12.3%)21 (32.3%)0.0002

(6) Pharmacist or chemists selling drugs (except OTC drug) without prescription24 (36.9%)07 (10.8%)<0.000162 (95.4%)50 (76.9%)0.0003

Output from pharmacists and chemists from local and model pharmacies (n = 65). 1–6 denotes the serial number of the observations.