Communication Medium Used by Clients and Health Professionals in Accessing and Providing Healthcare in Low Resource Setting: A Descriptive Cross-Sectional Study

Table 2

Communication mediums as examined by health workers.

Variables	Yes (%)	No (%)
Staff-to-management
Meetings	64.4	35.6
Memo	56.4	43.6
Letter	51.5	48.5
Face-to-face	50.2	49.8
Telephone	42.2	57.8
Social media	16.2	83.8
e-mail	5.9	94.1
Staff-to-staff
Face-to-face	89.8	10.2
Telephone	66.0	34.0
Meetings	65.0	35.0
Social media	54.8	45.2
Memo	38.9	61.1
Letter	28.7	71.3
e-mail	11.5	88.5
Staff-to-patient
Face-to-face	97.4	2.6
Telephone	42.6	57.4
e-mail	2.0	98
Meetings	20.5	79.5
Social media	19.8	80.2
Letter	14.2	85.8

Source: Field Data (2018).