Research Article

Communication Medium Used by Clients and Health Professionals in Accessing and Providing Healthcare in Low Resource Setting: A Descriptive Cross-Sectional Study

Table 3

Communication mediums as examined by management.

VariableFreq. (n = 44)Percentages

Mediums notify staffs of changes
 Strongly agree818.2
 Agree2250.0
 Disagree1431.8

Mediums notify patients/public about available services
 Strongly agree36.8
 Agree2147.7
 Disagree1738.6
 Strongly disagree36.8

Messages sent through the mediums are relevant
 Strongly agree511.4
 Agree2045.5
 Disagree1738,6
 Strongly disagree24.6

Messages sent through the mediums are consistent
 Strongly agree36.8
 Agree2863.6
 Disagree1438.8
 Strongly disagree12.3

Messages sent using the mediums are credible
 Strongly agree36.8
 Agree2147.7
 Disagree1738.6
 Strongly disagree36.8

Feedback gathered through survey
 Strongly agree12.3
 Agree1636.4
 Disagree2147.7
 Strongly disagree613.6

Feedback gathered through anonymous response cards
 Strongly agree24.6
 Agree1534.1
 Disagree2152.3
 Strongly disagree49.1

Feedback gathered through direct contact with supervisors
 Strongly agree715.9
 Agree2863.6
 Disagree818.2
 Strongly disagree12.3

Source: Field Data (2018).