Research Article

Communication Medium Used by Clients and Health Professionals in Accessing and Providing Healthcare in Low Resource Setting: A Descriptive Cross-Sectional Study

Table 4

Communication mediums effectiveness as examined by management.

VariableFreq. (n = 44)Percentages

Medium is effective for feedback
 Strongly agree36.8
 Agree1534.1
 Disagree2556.9
 Strongly disagree12.3

Effectiveness of email as a channel
 All the time613.6
 Sometimes2454.5
 Not at all1431.8

Effectiveness of face-to-face as a channel
 All the time2045.4
 Sometimes1943.2
 Not at all511.4

Effectiveness of meeting as a channel
 All the time1227.3
 Sometimes3068.2
 Not at all24.55

Effectiveness of social media as a channel
 All the time920.5
 Sometimes2761.4
 No at all818.2

Effectiveness of letters as a channel
 All the time1022.7
 Sometimes1840.9
 Not at all1645.4

Effectiveness of telephone as a channel
 All the time1125
 Sometimes2761.4
 Not at all613.6

Source: Field Data (2018).