Communication Medium Used by Clients and Health Professionals in Accessing and Providing Healthcare in Low Resource Setting: A Descriptive Cross-Sectional Study

Table 5

Communication mediums effectiveness as examined by management.

Variable	Freq. (n = 44)	Percentages
Emails are efficient
All the time	5	11.4
Sometimes	25	56.8
Not at all	14	31.8
Face-to-face is efficient
All the time	15	34.1
Sometimes	20	45.5
Not at all	9	20.4
Meetings are efficient
All the time	10	22.7
Sometimes	26	59.1
Not at all	8	18.2
Social media is efficient
All the time	12	27.3
Sometimes	25	56.8
Not at all	7	15.9
Letters are efficient
All the time	8	18.2
Sometimes	23	52.3
Not at all	13	29.5
Telephone use is efficient
All the time	10	22.7
Sometimes	29	65.9
Not at all	5	11.2
Memo is efficient
All the time	14	31.8
Sometimes	327	61.4
Not at all	3	6.8
General performance of mediums
Excellent	5	11.4
Good	17	38.6
Poor	7	15.9
Very good	11	25
Very poor	4	9.1

Source: Field Data (2018).