Level of Clients’ Satisfaction and Associated Factors with the Service of Out-Patient Department in Dilla University Referral Hospital, Southern Ethiopia, 2021
Table 3
Perceived client and provider interaction of OPD service at DURH, Ethiopia, 2021 (n = 412).
Variable
Characteristics
Frequency
Percentage
Consultation duration about illness by doctor (in minutes)
Less than five
181
43.9
Greater than five
231
56.1
Providers told the name and the cause of your illness
Yes
293
71.1
No
119
28.9
Providers told you how to prevent recurrence of your illness