Level of Clients’ Satisfaction and Associated Factors with the Service of Out-Patient Department in Dilla University Referral Hospital, Southern Ethiopia, 2021

Table 3

Perceived client and provider interaction of OPD service at DURH, Ethiopia, 2021 (n = 412).

Variable	Characteristics	Frequency	Percentage
Consultation duration about illness by doctor (in minutes)	Less than five	181	43.9
	Greater than five	231	56.1
Providers told the name and the cause of your illness	Yes	293	71.1
	No	119	28.9
Providers told you how to prevent recurrence of your illness	Yes	210	51
	No	202	49
Interviewed by the language you understand	Yes	396	96.1
	No	16	3.9