Satisfaction toward Quality of Care and Associated Factors among Patients Admitted to Gambella General Hospital, Gambella Region, Southwest Ethiopia

Table 1

Demographic and socioeconomic characteristics of patients (n = 271) for assessment of patient satisfaction toward quality of care in the wards of Gambella Hospital, southwest Ethiopia, 2020.

Variables	Category	Frequency	Present %	Cumulative %
Sex	Male	95	35.1	35.1
	Female	176	64.9	100
Age	18–24	44	16.2	16.2
	25–34	107	39.5	55.7
	35–44	69	25.5	81.2
	45–54	13	4.8	86.0
	55–64	28	10.3	96.3
	>65	10	3.7	100
Residence	Urban	143	52.8	52.8
	Rural	128	47.2	100
Marital status	Single	36	13.3	13.3
	Married	203	74.9	88.2
	Divorced	18	6.6	94.8
	Widowed	14	5.2	100
Educational status	No education	95	35.1	35.1
	Read and write	29	10.7	45.8
	Primary school	69	25.5	71.2
	Secondary school	44	16.2	87.5
	Collage/university	34	12.5	100
Occupation	Housewife	71	26.2	27.7
	Farmer	49	18.1	44.3
	Government employee	39	14.4	58.7
	Private employee	21	7.7	66.4
	Merchant	34	12.5	79.0
	Student	57	21.0	100
Average monthly income (ETB)	<1000	98	36.1	36.1
	1000–2000	65	24.0	60.1
	2001–3000	39	14.4	74.5
	3001–4000	55	20.3	94.8
	>4000	14	5.2	100
Ward	Medical	68	25.1	25.1
	Obstetrics and Gynecology	70	25.8	50.9
	Pediatrics	62	22.9	73.8
	Surgical	71	26.2	100
Service cost	Cash payment	233	86.0	86.0
	Covered by insurance/fee waiver	38	14.0	100
History of admission	First	113	41.7	41.7
	Second	77	28.4	70.1
	>2	81	29.9	100
Length of stay (in days)	5–9	156	57.6	57.6
	10–19	92	33.9	91.5
	20–29	14	5.2	96.7
	>30	9	3.3	100