A Comparison of Patient Satisfaction with Emergency Department Opt-In and Opt-Out Rapid HIV Screening
Table 2
Patient satisfaction with HIV screeninga, .
Screening
Excellent
Very good
Good
Fair
Poor
% (95% CI)
% (95% CI)
% (95% CI)
% (95% CI)
% (95% CI)
Opt-in
All
130/206
63.1 (56.5–69.7)
30/206
14.6 (9.7–19.4)
36/206
17.5 (12.3–22.7)
9/206
4.37 (1.6–7.2)
1/206
0.5 (0–1.4)b
Negative
129/198
65.2 (58.5–71.8)
29/198
14.7 (9.7–19.6)
31/198
15.7 (10.6–20.7)
8/198
4.04 (1.3–6.8)
1/198
0.5 (0–1.5)b
Positive
1/8
12.5 (0–35.4)a
1/8
12.5 (0–35.4)a
5/8
62.6 (29.0–96.1)
1/8
12.50 (0–35.4)b
0/8
Opt-out
All
91/187
48.7 (41.5–55.8)
54/187
28.9 (22.4–35.4)
30/187
16.0 (10.8–21.3)
11/187
5.9 (2.5–9.3)
1/187
0.5 (0–1.6)b
Negative
83/159
52.2 (44.4–60.0)
45/159
28.3 (21.3–35.3)
21/159
13.2 (8.0–18.5)
10/159
6.3 (2.5–10.1)
0/159
Positive
8/28
28.6 (11.8–45.3)
9/28
32.1 (14.8–49.4)
9/28
32.1 (14.8–49.4)
1/28
3.6 (0–10.4)
1/28
3.6 (0–10.4)b
aThe global index of satisfaction was determined by asking the patient, “Overall, how would you rate the rapid HIV testing program in the emergency department?”
b1-sided, 97.5% CI. Abbreviation: CI: confidence interval.