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ā | Patient support center (HIV clinic) before integration | Out-patient department (OPD) before integration | Integrated facility |
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Clinic space | Separate room for HIV clinical care | Separate room for primary care services other than HIV | All clinical rooms used for both HIV and other primary care services |
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Clinical staff | One clinician (clinical officer or nurse) dedicated to providing HIV care | Other clinicians attending to patients seeking primary care exclusive of HIV | All clinicians attend to all patients regardless of HIV status |
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Health education at waiting bay | General health education with emphasis on HIV care, treatment, and nutrition | General health education with equal emphasis on all topics. Messages about HIV mostly relate to prevention | General health education on all health topics including HIV prevention, care, and treatment |
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Pharmacy/Supplies | Staff extensively trained and mentored on commodity management and supply chain logistics especially relating to ART | Little or no training on commodity management. No mentorship. Poor supply chain hence frequent drug stock-outs | Intensive on-job training and mentorship on commodity management. Streamlined supply chain; less frequent drug stock-outs |
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Laboratory | Lab samples sent to well-stocked central lab at district hospital. Tests available for HIV-positive patients include CD4, CBC, hematology, microscopy, biochemistry, and immunology. More reliable supply of reagents; specimen transport network for remote sites | Labs poorly equipped. Tests available: Hb, pregnancy, and simple microscopy. Frequent stock out of reagents | Samples that cannot be processed locally sent to central lab at district hospital. Specimen transport network used for all specimens. Training and mentorship offered to all staff. |
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Focused HIV training and mentorship | Clinician well trained in HIV care (adult and pediatric ART, PMTCT); weekly mentorship by more experienced clinicians | Some staff trained but not actively practicing; no clinical mentorship | All staff trained in at least one HIV care course. Weekly mentorship and on-job training for all staff |
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