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Primary care scale items | Reliability-alpha Sample size for revised scale | Item mean | Item SD | Orig item- total corr | Rev item- total corr |
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First contact utilization | Orig 3-item Rev 3-item ; | | | | |
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(Q9) When you have a new health problem, do you go to your PCP before going somewhere else? | 3.63 | 0.66 | 0.56 | 0.56 |
(Q10) When you need a regular general checkup, do you go to your PCP before going somewhere else? | 2.84 | 1.24 | 0.75 | 0.75 |
(Q11) When you have to see a specialist, does your PCP have to approve or give you a referral? | 2.02 | 1.23 | 0.70 | 0.70 |
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First contact accessibility | Orig 3-item Rev 2-item ; | | | | |
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(Q12) Once you get there, do you have to wait more than 15 minutes before you are checked by the doctor or nurse? | 2.74 | 0.88 | 0.77 | Deleted |
(Q13) When your PCP is open, can you get advice quickly over the phone if you need it? | 1.14 | 0.42 | 0.57 | 0.91 |
(Q14) When your PCP is close, can you get advice quickly over the phone if you need it? | 1.09 | 0.36 | 0.56 | 0.88 |
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Ongoing care | Orig 3-item Rev 3-item ; | | | | |
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(Q15) When you go to your PCP’s, are you taken care of by the same doctor or nurse each time? | 2.19 | 1.13 | 0.83 | 0.83 |
(Q16) If you have a question, can you call and talk to the doctor or nurse who knows you best? | 3.00 | 1.10 | 0.80 | 0.80 |
(Q17) Does your PCP know what problems are most important to you? | 2.40 | 0.93 | 0.78 | 0.78 |
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Comprehensiveness | Orig 4-item Rev 4-item ; | | | | |
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(Q18) When you have a mental or emotional problems, do you talk to your PCP? | 1.31 | 0.67 | 0.63 | 0.63 |
(Q19) Does your PCP talk about healthy diet, adequate sleep, appropriate exercise and so forth with you? | 2.06 | 0.83 | 0.72 | 0.72 |
(Q20) Does your PCP recommend you to have a regular checkup? | 1.78 | 0.89 | 0.72 | 0.72 |
(Q21) Generally, how much time will your PCP spend talking to you? | 2.00 | 0.72 | 0.59 | 0.59 |
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Coordination | Orig 4-item Rev 3-item ; | | | | |
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(Q24) Did your PCP discuss with you different places you could have gone to get help with that problem? | 1.61 | 0.90 | 0.68 | 0.74 |
(Q25) Did your doctor write down any information for the specialist about the reason for the visit? | 2.76 | 1.27 | 0.70 | Deleted |
(Q26) Did your PCP or someone working with your PCP help you make the appointment for that visit? | 1.37 | 0.76 | 0.65 | 0.77 |
(Q27) After you went to the specialist or special service, did your PCP talk with you about what happened at the visit? | 1.76 | 0.89 | 0.60 | 0.70 |
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Derivative dimensions | Orig 6-item All rev items were deleted | | | | |
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(Q28) Does your doctor ask your ideas and opinions when they are planning treatment/care for you or a family member? | 1.93 | 0.98 | 0.37 | Deleted |
(Q29) Has your doctor asked about illness or problems that might run in your family? | 1.54 | 0.77 | 0.46 | Deleted |
(Q30) Would anyone at doctor s office ever make home visits? | 1.11 | 0.38 | 0.40 | Deleted |
(Q31) Does your doctor know about health problems of your neighborhood? | 1.37 | 0.63 | 0.49 | Deleted |
(Q32) How does (Doctor/Place P) get opinions/ideas from people that will help them provide better health care? | 1.26 | 0.58 | 0.37 | Deleted |
(Q33) Would you recommend your doctor to a friend or relative? | 1.97 | 0.99 | 0.31 | Deleted |
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