Satisfaction Domains Differ between the Patient and Their Family in Adult Intensive Care Units
Table 1
Mean differences among demographical data of patients and family participants.
Patient )
Satisfaction score (±SD)
Test and significance
Family ()
Satisfaction score (±SD)
Test and significance
Location, (%)
CTICU
63 (31.5)
4.1 (±0.4)
50 (25.8)
3.8 (±0.3)
CCU
61 (30.5)
3.9 (±0.4)
28 (14.4)
3.4 (±0.6)
MICU
43 (21.5)
3.8 (±0.8)
72 (37.1)
3.5 (±0.5)
SICU
33 (16.5)
3.4 (±0.8)
44 (22.7)
3.1 (±0.7)
Gender, (%)
Male
133 (66.5)
3.9 (±0.6)
85 (43.8)
3.6 (±0.5)
Female
67 (33.5)
3.8 (±0.7)
109 (56.2)
3.4 (±0.6)
Age, years
Mean (SD)
57.3 (±14.9)
3.8 (±0.6)
44.9 (±15.6)
3.5 (±0.5)
Range
22–91
21–87
Marital status, (%)
Married
155 (77.5)
3.9 (±0.6)
126 (64.9)
3.5 (±0.6)
Others
45 (22.5)
3.9 (±0.6)
68 (35.1)
3.6 (±0.4)
Race, (%)
Chinese
113 (56.5)
3.8 (±0.7)
105 (54.1)
3.3 (±0.6)
Others
87 (43.5)
3.9 (±0.5)
89 (45.9)
3.6 (±0.5)
Education, (%)
Secondary school and below
159 (79.5)
3.9 (±0.6)
99 (51)
3.5 (±0.6)
Tertiary
41 (20.5)
3.8 (±0.7)
95 (49)
3.5 (±0.5)
Employment status, (%)
Working
110 (55)
3.9 (±0.6)
129 (66.5)
3.6 (±0.5)
Not working
90 (45)
3.8 (±0.7)
65 (33.5)
3.3 (±0.6)
Living with, (%)
Families
179 (89.5)
3.9 (±0.6)
N.A.
Alone
21 (10.5)
3.8 (±0.5)
LOS, days
Mean (±SD)
3.5 (±2.0)
3.8 (±0.6)
N.A.
N.A.
N.A.
Range
2–15
CTICU: cardiothoracic intensive care unit; CCU: coronary intensive care unit; MICU: medical intensive care unit; SICU: surgical intensive care unit; SD: standard deviation; and LOS: length of stay. One-way analysis of variance for more than two groups. Independent t-test for two groups. Significant level < 0.01. Significant level < 0.05. Interpretation of the mean score: 1 = not at all satisfied, 2 = not very satisfied, 3 = somewhat satisfied, 4 = very satisfied, and 5 = completely satisfied.
