Research Article

Satisfaction Domains Differ between the Patient and Their Family in Adult Intensive Care Units

Table 3

Differences between patients’ and families’ general satisfactions in the domain scores.

DomainsPatient ()Family ()
Mean (±SD)Mean (±SD)

General satisfaction3.9 (±0.6)3.5 (±0.6)
Communication4.2 (±0.7)3.8 (±0.8)
Relationship with doctors4.1 (±0.8)3.9 (±0.7)
Illness management4.1 (±0.6)3.8 (±0.6)
Well-being of patient/family3.7 (±1.0)3.5 (±0.9)
Role of family/family involvement3.5 (±1.1)3.3 (±1.0)
Decision-making2.9 (±1.2)N.A.
Characteristics of doctors and nursesN.A.4.0 (±0.6)