Satisfaction Domains Differ between the Patient and Their Family in Adult Intensive Care Units
Table 3
Differences between patients’ and families’ general satisfactions in the domain scores.
Domains
Patient ()
Family ()
Mean (±SD)
Mean (±SD)
General satisfaction
3.9 (±0.6)
3.5 (±0.6)
Communication
4.2 (±0.7)
3.8 (±0.8)
Relationship with doctors
4.1 (±0.8)
3.9 (±0.7)
Illness management
4.1 (±0.6)
3.8 (±0.6)
Well-being of patient/family
3.7 (±1.0)
3.5 (±0.9)
Role of family/family involvement
3.5 (±1.1)
3.3 (±1.0)
Decision-making
2.9 (±1.2)
N.A.
Characteristics of doctors and nurses
N.A.
4.0 (±0.6)
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