Satisfaction Domains Differ between the Patient and Their Family in Adult Intensive Care Units

Table 4

Influential factors for patients’ and families’ satisfactions on quality of care in ICUs.

Independent variables (domains)	Patient ()				Family ()
	Beta coefficients	value	Tol	VIF	Beta coefficients	value	Tol	VIF
Illness management	0.44	<0.00	0.37	2.69	0.11	0.155	0.46	2.19
Relationship with doctors	0.31	<0.00	0.48	2.08	0.32	<0.00	0.46	2.12
Decision-making	−0.10	0.068	0.77	1.29	N.A.
Well-being of patient/family	0.12	0.102	0.41	2.46	−0.08	0.219	0.68	1.48
Communication	0.02	0.853	0.67	2.72	−0.03	0.673	0.56	1.79
Role of family/family involvement	−0.02	0.819	0.54	1.85	−0.01	0.869	0.54	1.84
Characteristics of doctors and nurses	N.A.				0.45	<0.00	0.39	2.56
(patient)					(family)

Tol: tolerance value; VIF: variance inflation factor.
Significant at .