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BioMed Research International
Volume 2017, Article ID 2137981, 9 pages
Research Article

Perception of Community Pharmacists towards Dispensing Errors in Community Pharmacy Setting in Gondar Town, Northwest Ethiopia

1Department of Pharmacology, College of Medicine and Health Sciences, University of Gondar, Gondar, Ethiopia
2Department of Clinical Pharmacy, College of Medicine and Health Sciences, University of Gondar, Gondar, Ethiopia

Correspondence should be addressed to Dessalegn Asmelashe Gelayee; moc.liamg@reve4rikifesed

Received 20 February 2017; Revised 31 March 2017; Accepted 9 April 2017; Published 22 May 2017

Academic Editor: Kumud K. Kafle

Copyright © 2017 Dessalegn Asmelashe Gelayee and Gashaw Binega Mekonnen. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.


Background. Dispensing errors are inevitable occurrences in community pharmacies across the world. Objective. This study aimed to identify the community pharmacists’ perception towards dispensing errors in the community pharmacies in Gondar town, Northwest Ethiopia. Methods. A cross-sectional study was conducted among 47 community pharmacists selected through convenience sampling. Data were analyzed using SPSS version 20. Descriptive statistics, Mann–Whitney U test, and Pearson’s Chi-square test of independence were conducted with considered statistically significant. Result. The majority of respondents were in the 23–28-year age group (, 55.3%) and with at least B.Pharm degree (, 53.2%). Poor prescription handwriting and similar/confusing names were perceived to be the main contributing factors while all the strategies and types of dispensing errors were highly acknowledged by the respondents. Group differences () in opinions were largely due to educational level and age. Conclusion. Dispensing errors were associated with prescribing quality and design of dispensary as well as dispensing procedures. Opinion differences relate to age and educational status of the respondents.