(i) Healthcare satisfaction questionnaire (ii) Satisfaction with the relationship with the healthcare professional (iii) Satisfaction with the services delivered, (iv) Satisfaction with the general healthcare organization
Yes ()
Patient satisfaction was observed in both groups (tele and comparison) without any significant association between the groups
(i) Satisfaction questionnaire of the rehabilitation program (ii) Overall satisfaction
Yes ()
In both groups (intervention & tele), overall satisfaction was high but the score regarding ease of attending appointment was high in the intervention group as compared to telegroup
(i) Telemedicine again (ii) Feel uncomfortable (iii) Prefer to be treated quickly (iv) Travel saving (v) Hours of lost-work saving
Yes ()
283 patients reported that they would like to consult by teleconsultation again There was no record of uncomfortable incidence from any patient with teleconsultation
(i) Quality of time spent with the provider, preference of telehealth versus an in office encounter, or a combination of both
Yes ()
Both patient and physician responded that they are very satisfied with the telehealth sessions but some patients should have telerehabilitation program incorporated with some face-to-face evaluation sessions as they were less satisfied while evaluating new patients
The telerehabilitation group reported a higher level of enjoyment of the self-practice with less support from family members and no difference was found regarding satisfaction level between two groups
Patient satisfaction was higher for the telerehabilitation as compared to traditional rehabilitation due to the reason of time saving and cost of rehabilitation
(i) Rate satisfaction with service (ii) Recommend the service to another patient
Yes ()
About 70% telerehabilitation scored 6 or higher score on a scale from 0 to 10 and 36% reported that they would like to recommend the telerehabilitation services to another patient
(i) Cost (ii) Access (iii) Time (iv) Overall satisfaction
Yes ()
(i) The overall satisfaction between two groups was similar (ii) The satisfaction level was high for responses relating to access, cost and time saving, and overall experience in TR group (iii) The satisfaction of professionals regarding appointments was averaged 4.1 out of 5 points
TR: telerehabilitation; FTF: face-to-face; RCT: randomized clinical trial; NRCT: nonrandomized clinical trial; CCS: case-control study; CSS: case-series study; RCS: retrospective cohort study; PCS: prospective cohort study CLBP: chronic low back pain; LBP: low back pain; TKA: total knee arthroplasty; THA: total hip arthroplasty. aLevel of evidence. (1) Properly designed RCT or systematic review with meta-analysis; (2) well-designed controlled trial without randomization, prospective study, or comparative cohort trial; (3) case-control study or retrospective cohort study; and (4) case-series or cross-sectional study.