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| Criteria | Subcriteria | Questionnaire |
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| Usefulness | (i) Perform tasks more effectively using dashboards
(ii) The effectiveness of the information displayed by the dashboard in completing the tasks of users
(iii) Better control of activities and improvement of job performance
(iv) Perform tasks faster using the dashboard
(v) Dashboard has been designed to maximize efficiency | Health-ITUES
PSSUQ
CSUQ
TAM |
| Operability | (i) Displaying the level of details of data using a hierarchical structure
(ii) Report formats should include relevant data dimensions. Easy to identify, select, and view data dimensions
(iii) Data should be accessible at different levels of aggregation. Visibility and availability of filters applied to the data
(iv) The speed of system recovery when the user makes a mistake
(v) User control | DATUS |
| Learnability | (i) Easy to learn
(ii) The speed of learning to use the dashboard
(iii) Clarity of information (such as online help and on-screen messages)
(iv) Comprehensibility of the information displayed by the dashboard | QUIS |
| Ease of use | (i) Easy to use dashboard to perform tasks
(ii) Use the dashboard without needing help or guidance from others
(iii) It is easy to find the required information in the dashboard | EUCS
Health-ITUES
TAM |
| Suitability for tasks | (i) Ability to support users’ daily activities
(ii) Fit and organize the information on the screen to the user’s tasks
(iii) Compatibility and organization of information on the screen with the user’s tasks
(iv) The possibility of setting the way of displaying software outputs (reports) with user tasks | DATUS |
| Improving situational awareness | (i) Instability representation
(ii) Complexity representation
(iii) Variability representation
(iv) Arousal support
(v) Concentration support
(vi) Spare mental capacity support
(vii) Division of attention | SART |
| Satisfaction | (i) Overall satisfaction in using the dashboard
(ii) Feel comfortable using the dashboard
(iii) Satisfaction with the dashboard user interface
(iv) Satisfaction with dashboard features and capabilities | QUIS |
| User interface | (i) Visualization tools | (i) Color coding
(ii) Data visualization: histogram plot, pie chart, bar graphs, gauges, data table, geographic maps | DATUS
PSSUQ |
| (ii) Interaction | (i) Overview, zoom, filter, details-on-demand, control level of details, redo/undo, navigation and querying, data set reduction, customizable, drill up, and drill down | DATUS
PSSUQ
CSUQ |
| Content | (i) Information quantity provided | (i) The quantity of information is appropriate for performing tasks | SART
EUCS |
| (ii) Information quality provided | (i) Quality of information: accuracy, up-to-date, comprehensive, relevant | SART
PSSUQ
CSUQ |
| System capabilities | (i) Having all the functions and features expected by users
(ii) Having the right speed
(iii) Integration of all expected functions in the system | QUIS |
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