Research Article
[Retracted] Customer Experience towards the Product during a Coronavirus Outbreak
Table 10
DSC method obtained an average accuracy.
| Method | Accuracy (%) | Precision (%) | Recall (%) | F1 score (%) |
| KNN | 25.53 | 40 | 40 | 40 | RF | 22.53 | 38 | 38 | 38 | DTC | 14.53 | 31 | 31 | 31 | LR | 13.53 | 29 | 29 | 29 | Naïve Bayes | 28.53 | 45 | 81 | 81 | SVM | 14.53 | 31 | 31 | 31 | MLP | 13.52 | 31 | 31 | 31 | DSC | 93.55 | 93 | 93 | 93 |
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