Research Article

A Two-Stage Method of Dimensioning and Scheduling Service Providers under Patient Demand Uncertainty

Table 3

Notations of SSPSP.

Sets

SSet of skills (xx: nurse, xy: general practitioner, and xz: specialist)
WSet of weeks
DSet of days
MSet of shifts
NSet of contracts (full time, part-time, and hourly)
Set of scenarios (
Set of nurses
Set of general practitioners
Set of specialists

Parameters
1, if nurse i is under contract j
1, if general practitioner i is under contract j
1, if specialist i is under contract j
Number of hours of service by contract j per shift
Number of contract hours j per month
Number of the hours required of skill s per shift m per day d
Cost of a nurse with contract j per hour
Cost of a general practitioner with contract j per hour
Cost of a specialist with contract j per hour
Additional service cost per hour for skill i (i=xx, xy, xz)
Penalty cost per hour for working less than the contract for service providers with skill i (i=xx, xy, xz)
Minimum number of shifts for a full-time service provider with skill s
Maximum number of shifts for a full-time service provider with skill s
Minimum number of weekends off that a service provider should take in the period
Maximum number of night shifts for each service provider
1, if day i is weekend

Variables
One if nurse i is assigned to shift m on day d; otherwise, 0
One if general practitioner i is assigned to shift m on day d; otherwise, 0
One if specialist i is assigned to shift m on day d; otherwise, 0
One if d is a working day for nurse i; otherwise, 0
One if d is a working day for general practitioner i; otherwise, 0
One if d is a working day for specialist i; otherwise, 0
Number of the additional hours required for skill i on shift m on day d
Number of the idle hours for skill i on shift m on day d