A Patient Flow Analysis: Identification of Process Inefficiencies and Workflow Metrics at an Ambulatory Endoscopy Unit

Table 3

Data regarding endoscopy workflow start time delays.

Category	Outcome		Time, min, mean	95% CI
Patient start delay	Duration between scheduled starting time and time of registration	124	−39.22	−44.76 to −33.68
Scheduled start delay	Duration between scheduled start time and time patient transferred into endoscopy room	135	19.07	13.98 to 24.15
Procedure start delay	Duration from scheduled start to endoscope insertion	110	38.37	31.34 to 45.40
Endoscopist start delay	Duration between time of patient entry and endoscopist entry	121	7.51	5.15 to 9.86