Research Article

A Mathematical Modelling Approach for Systems Where the Servers Are Almost Always Busy

Table 1

Flows of patients between different types of appointment and two endpoints of the stepped care system.

Fromāˆ–ToAssessmentLow intensityHigh intensityCompleted treatmentDropped out of treatment

Assessment0%40%20%10%30%
Low intensity0%0%20%50%30%
High intensity0%0%0%80%20%