Computational and Mathematical Methods in Medicine / 2020 / Article / Tab 1

Research Article

Factors Influencing Information Service Quality of China Hospital: The Case Study of since 2017 of a Hospital Information Platform in China

Table 1

Indicator Combined Weight Values of Information Service Evaluation System of a Hospital Information Platform in China.

(1) distribution scheme of primary indicators
No.Evaluation IndicatorScheme 4Weight value
1Functional quality attribute of website information service700.7
2Supporting attribute of website information service300.3
(2) distribution scheme of secondary indicators
No.Evaluation IndicatorScheme 3
Original first-round my scheme 2)
Combined weight value
1.1Dimension of online medical information services350.245
1.2Dimension of online medical service information300.21
1.3Dimension of online interactive information200.14
1.4Dimension of digital media service information150.105
No.Evaluation IndicatorScheme 2Combined weight value
2.1Dimension of resource quality of information service400.12
2.2Dimension of resource administration of information service300.09
2.3Dimension of information service technology150.045
2.4Dimension of information construction150.045
(3) distribution scheme of tertiary indicators
No.Evaluation IndicatorScheme 1Combined weight value
1.1.1Hospital profile100.0245
1.1.2News and bulletin70.01715
1.1.3Introduction of hospital experts70.01715
1.1.4Introduction of departments50.01225
1.1.5Publicity of medical events50.01225
1.1.6Special medical treatment50.01225
1.1.7Emergency service and outpatient service hour100.0245
1.1.8Treatment guidelines100.0245
1.1.9Device introduction100.0245
1.1.10Accompanying services40.0098
1.1.11Medical insurance information50.01225
1.1.12Charging standard notes50.01225
1.1.13Handy Services50.01225
1.1.14Appointments and registration by phone60.0147
1.1.15Contact information60.0147
No.Evaluation IndicatorScheme 4Combined weight value
1.2.1Signing in service250.0525
1.2.2Online appointment and registering350.0735
1.2.3Examination results query250.0525
1.2.4Online complaint100.021
1.2.5Virtual hospital50.0105
No.Evaluation IndicatorScheme 4Combined weight value
1.3.1Online advisory300.042
1.3.2E-mail advisory100.014
1.3.3Text message advisory100.014
1.3.4Online medical service300.042
1.3.6Online message board50.007
No.Evaluation IndicatorScheme 2Combined weight value
1.4.1Disease knowledge150.01575
1.4.2Popular science150.01575
1.4.3Multimedia video7.50.007875
1.4.4Medical policy150.01575
1.4.5Medical education7.50.007875
1.4.6Drug usage150.01575
1.4.7Academic database12.50.013125
1.4.8Hospital E-journal12.50.013125
No.Evaluation IndicatorScheme 2Combined weight value
2.1.4Information source300.036
No.Evaluation IndicatorScheme 4Combined weight value
2.2.2Qualification licenses for website operation250.0225
2.2.3Author’s identity100.009
2.2.4Title marking100.009
2.2.5Accessibility of resource100.009
2.2.6Release date100.009
No.Evaluation IndicatorScheme 3Combined weight value
2.3.1Information classification250.01125
2.3.2Information stratification100.0045
2.3.3Navigation mark200.009
2.3.4Format specification200.009
2.3.5Specification of domain name100.0045
No.Evaluation IndicatorScheme 4Combined weight value
2.4.1Time taken to open the homepage300.0135
2.4.2Digital multimedia function200.009
2.4.3Website page view200.009
2.4.4Background data300.0135

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