Research Article

Predicting Thalasso Tourist Delight: A Hybrid SEM—Artificial Intelligence Analysis

Table 3

Confirmatory analyses.

Construct/indicatorStandardized loading value value

Body treatments
The Thalasso has an adequate number of body care treatments0.906
The Thalasso offers a wide variety of body care treatments0.89023.324≤0.001
I am satisfied with the body care treatments provided by the Thalasso0.85821.036≤0.001
Pool treatments
The “Get in Shape” pool treatments are adequate0.911
I am satisfied with the “Get in Shape” pool treatments0.91423.949≤0.001
The pool programmes are satisfactory0.91120.579≤0.001
I am satisfied with the guidance that I was given for the “Get in Shape” pool services0.86616.329≤0.001
Human resources
The staff gives an adequate service to the clients0.866
The staff gives personal attention to the clients0.83613.514≤0.001
The staff is polite to the clients0.7908.764≤0.001
Environment
I think the Thalasso has a comfortable atmosphere0.863
I am satisfied with the cleanness of the facilities of the Thalasso0.88723.028≤0.001
I am satisfied with the decoration, conditions, and style of the Thalasso0.95524.839≤0.001
I am satisfied with the security conditions of the Thalasso0.92526.676≤0.001
Satisfaction
The Thalasso has met my expectations0.930
I am willing to return to the Thalasso0.93641.619≤0.001
In general, I am satisfied with the service given at the Thalasso0.94024.767≤0.001
Word of mouth
I would be willing to recommend the Thalasso to someone who sought my advice0.944
I would be willing to encourage friends and family to use Thalasso0.96029.624≤0.001
I would have no problem in saying positive things about the Thalasso0.93625.543≤0.001