Large Group Decision-Making Approach Based on Stochastic MULTIMOORA: An Application of Doctor Evaluation in Healthcare Service
Table 1
Attributes for evaluating the performances on ability and reputation.
Dimensions
Attributes
Descriptions
Ability
Research level
Research level is the ability of doctors to combine healthcare skills with actual summaries and sublimation. Usually it is associated with research projects and papers.
Healthcare ability
Healthcare ability is an important index of the professional level for the doctors.
Efficiency
Efficiency is an important index to evaluate work ability. Here, it refers to the ratio of the ease of a disease and time needed to treat it.
Error rate
Error rate is the probability that the doctors fail to treat. Usually, the better the doctors, the smaller the error rate.
Reputation
Serve attitude
Serve attitude is the patience of doctors with patients. It is related to healthcare ethics.
Responsibility
Responsibility is the embodiment of professional ethics of doctors, and it is the basic quality that doctor should have.
Integrity
Integrity is the doctor’s quality of being honest and morally upright. It is an important embodiment of healthcare ethics.
Communication skill
Communication skill is the ability to perceive a patient’s disease and to communicate properly. Usually, doctors with good communication skills are more productive.
