Research Article

Measuring the Project Management Complexity: The Case of Information Technology Projects

Table 7

Summary of Questions related to complexity factors within each group.

OrderRelative Complexity of Complexity FactorsAverage

(1)Unclear requirements4.41
(2)Mandate and objective uncertain, vague4.25
(3)User uncommitted with the project4.19
(4)Hidden mandate and objectives4.11
(5)Dispersed team, not focused4.05
(6)Expectations unlikely to be achieved4.03
(7)Executive management uncommitted with the project4.03
(8)Incompetence on using/applying Technology4.03
(9)Little motivation of the project team3.95
(10)Strategic Objectives (organizational) uncertain, vague3.94
(11)No IT management support3.92
(12)Numerous interested parties and lobbies3.91
(13)Offshore/Near shore teams are not familiar with technical and business aspects 3.91
(14)Uncertain and changing regulatory Requirements3.85
(15)Divergent interest of involved parties3.78
(16)Many conflicting objectives3.74
(17)Unknown stakeholders interrelations3.71
(18)Sponsor uncommitted with project methodology3.64
(19)No assistance to project management available3.57
(20)Numerous/manifold, variety of methods and tools applied3.56
(21)Very interdependent objectives3.53
(22)Large number of objectives and multidimensional assessment of results3.53
(23)Many Infrastructure, Telecommunication Constraints3.46
(24)Few common standards applicable3.44
(25)Stakeholders technology illiteracy3.41
(26)Many different categories of stakeholders3.36
(27)Dynamic team structure3.34
(28)High percentage/proportion of PM work from total project work3.33
(29)Too many new technologies in place3.27
(30)Many sub-ordinates, large control span3.19
(31)Totally Iterative methodology used3.19
(32)Many important decisions in place3.15
(33)Adaptive and variable leadership style3.14
(34)Offshore teams/Near shore teams involved2.91