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Criteria | Description of the criteria | Low Complexity | High Complexity |
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(1) Objectives, Requirements and Expectations | Mandate and Objective | defined, obvious | uncertain, vague |
Conflicting objectives | few conflicts | many conflicts |
Transparency of mandate and objectives | quite transparent | hidden |
Interdependence of objectives | quite independent | very interdependent |
Number and assessment of results | low, monodimensional | large, multidimensional |
Clear Statement of Requirements | Requirements perfectly clear | Unclear requirements |
Realistic Expectations | Easily achievable | Expectations unlikely to be achieved |
Clear Strategic Objectives (organizational) | defined, obvious | uncertain, vague |
Uncertain and changing regulatory Requirements | available, known | uncertain, changing |
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(2) Interested Parties, Integration | Interested parties, lobbies | few parties | numerous parties |
Categories of stakeholders | few uniform categories | many different |
Stakeholder interrelations | few and well known relations | unknown relations |
Interests of involved parties | comparable interest | divergent interests |
User Involvement | User available and committed to the project | User uncommitted wth the project |
Executive Management Support | Executive management committed to the project | Executive management uncommitted to the project |
Project Sponsor committed with project methodology | Sponsor committed with project methodology | Sponsor uncommitted with project methodology |
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(3) Cultural and social context | Diversity of context | homogeneous | diverse |
Cultural variety | uniform, well known | multicultural, unknown |
Geographic distances | close, concentrated | distant, distributed |
Social span | small, easy to handle | large, demanding |
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(4) Degree of innovation, general conditions | Technological degree of innovation | known and proven technology | unknown technology |
Demand of creativity | repetitive approach | innovative approach |
Scope for development | limited | large |
Significance on public agenda | public interest low | large public interest |
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(5) Project structure, demand for coordination | Structures to be coordinated | few structures | numerous structures |
Demand of coordination | simple, straightforward | demanding, elaborate |
Structuring of phases | sequential | overlapping, simultaneous |
Demand for reporting | uni-dimensional, common | multidimensional, comprehensive |
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(6) Project organisation | Number of interfaces | few | many |
Demand for communication | direct, not demanding, uniform | indirect, demanding, manifold |
Hierarchical structure | uni-dimensional, simple | multidimensional, matrix structure |
Relations with permanent organisations | few relations | intensive mutual relations |
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(7) Leadership, teamwork, decisions | Number of sub-ordinates | few, small control span | many, large control span |
Team structure | static team structure | dynamic team structure |
Leadership style | constant and uniform | adaptive and variable |
Decision-making processes | few important decisions | many important decisions |
Team motivated by the project | Highly Motivated | Little motivation |
Hard-Working, Focused Staff | Focused team | Dispersed team |
Near shore/Offshore teams involved | Domestic teams | Offshore teams/Near shore teams involved |
Offshore/Near shore teams are familiar with technical and business aspects of project | Good know how in offshore/near shore teams | Teams unfamiliar with business/Technical aspects of the project |
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(8) Resources incl. finance | Availability of people, material, etc. | available, known | uncertain, changing |
Financial resources | one investor and few kinds of resources | many investors and kinds of resources |
Capital investment | low (relative to project of the same kind) | large (relative to project of the same kind) |
Quantity and diversity of staff | low | high |
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(9) Risk and opportunities | Predictability of risks and opportunities | high, quite certain | low, uncertain |
Risk probability, significance of impacts | low risk potential, low impact | high risk potential, large impact |
Potential of opportunities | many options for actions | limited options for actions |
Options for action to minimise risks | low potential of opportunities | large potential of opportunities |
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(10) PM methods, tools and techniques | Variety of methods and tools applied | few, simple | numerous, manifold |
Application of standards | common standards applicable | few common standards applicable |
Availability of support | much support available | no support available |
Proportion of PM to total project work | low percentage | high percentage |
Incremental or iterative methodology used in the project | Totally Incremental Methodology used | Totally Iterative methodology used |
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(11) Technology | Incompetence on using/applying Technology | Technological competence in all of the project chain links | Technological Incompetence in any of the project chain links |
New Technologies | Well known technologies used | Too many new technologies in place |
IT Management Support | Full IT Management support | No IT management support |
Technology Illiteracy | Stakeholders technology literacy | Stakeholders technology illiteracy |
Infrastructure, Telecommunication Constraints | Few | Many |
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