Research Article

Impact of Business Interoperability on the Performance of Complex Cooperative Supply Chain Networks: A Case Study

Table 1

The proposed business interoperability maturity model.

Maturity levelDescription

0-isolatedThe BIDS is not implemented and partners are not aware of its importance.
1-initialThe BIDS is not implemented or is implemented but is ad hoc. However, partners are aware of its importance.
2-functionalThe BIDS is implemented and imposed by the dominant partner(s) and does not reflect mutual agreements.
3-connectableThe BIDS is implemented reflecting multilateral agreements but not documented.
4-interoperableThe BIDS is well implemented and well documented, reflecting multilateral agreements.