A Novel Approach to Identify the Categories of Attributes for the Three-Factor Structure in Customer Satisfaction

Table 4

Information on the attributes of the Boston housing dataset. Except attribute 4, all other attributes are continuous.

Attribute no.	Attribute description
1	Per capita crime rate by town
2	Proportion of residential land zoned for lots over 25,000 sq. ft
3	Proportion of nonretail business acres per town
4	Charles River dummy variable (= 2 if tract bounds river; 1, otherwise)
5	Nitric oxide concentration (parts per 10 million)
6	Average number of rooms per dwelling
7	Proportion of owner-occupied units built prior to 1940
8	Weighted distances to five Boston employment centers
9	Index of accessibility to radial highways
10	Full-value property tax rate per $10,000
11	Pupil-teacher ratio by town
12	1000 (Bk − 0.63)^2, where Bk is the proportion of blacks by town
13	% lower status of the population
14	Housing prices