Research Article
The Influence of Substituting Prices, Product Returns, and Service Quality on Repurchase Intention
Table 6
Common method bias (CMB) test through common latent factor method.
| Standardized regression weights (with common latent factor) | Standardized regression weights (without common latent factor) | Difference | Items | | | Estimate | Items | | | Estimate |
| SC_money | <--- | SC | 0.456 | SC_money | <--- | SC | 0.465 | 0.009 | SC_effort | <--- | SC | 0.585 | SC_effort | <--- | SC | 0.555 | −0.03 | SC_time | <--- | SC | 0.649 | SC_time | <--- | SC | 0.691 | 0.042 | SC_technical | <--- | SC | 0.531 | SC_technical | <--- | SC | 0.632 | 0.101 | SC_uncertain | <--- | SC | 0.516 | SC_uncertain | <--- | SC | 0.597 | 0.081 | PR_guarantee | <--- | PR | 0.702 | PR_guarantee | <--- | PR | 0.83 | 0.128 | PR_care | <--- | PR | 0.618 | PR_care | <--- | PR | 0.679 | 0.061 | PR_convenient | <--- | PR | 0.593 | PR_convenient | <--- | PR | 0.623 | 0.03 | CS_services | <--- | CS | 0.445 | CS_services | <--- | CS | 0.596 | 0.151 | CS_pleased | <--- | CS | 0.535 | CS_pleased | <--- | CS | 0.712 | 0.177 | CS_experience | <--- | CS | 0.528 | CS_experience | <--- | CS | 0.705 | 0.177 | CS_overall | <--- | CS | 0.442 | CS_overall | <--- | CS | 0.628 | 0.186 | CS_choose | <--- | CS | 0.224 | CS_choose | <--- | CS | 0.425 | 0.201 | CS_easier | <--- | CS | 0.466 | CS_easier | <--- | CS | 0.649 | 0.183 | RI_next | <--- | RI | 0.634 | RI_next | <--- | RI | 0.793 | 0.159 | RI_relation | <--- | RI | 0.391 | RI_relation | <--- | RI | 0.567 | 0.176 | RI_percent | <--- | RI | 0.454 | RI_percent | <--- | RI | 0.621 | 0.167 | RI_pincrease | <--- | RI | 0.583 | RI_pincrease | <--- | RI | 0.628 | 0.045 | SQ_accurate | <--- | SQ | 0.148 | SQ_accurate | <--- | SQ | 0.344 | 0.196 | SQ_comply | <--- | SQ | 0.106 | SQ_comply | <--- | SQ | 0.293 | 0.187 | SQ_ontime | <--- | SQ | 0.24 | SQ_ontime | <--- | SQ | 0.422 | 0.182 | SQ_damage | <--- | SQ | 0.002 | SQ_damage | <--- | SQ | 0.201 | 0.199 | SQ_prodstatus | <--- | SQ | −0.092 | SQ_prodstatus | <--- | SQ | 0.41 | 0.502 | SQ_response | <--- | SQ | −0.144 | SQ_response | <--- | SQ | 0.268 | 0.412 | SQ_busy | <--- | SQ | −0.085 | SQ_busy | <--- | SQ | 0.264 | 0.349 | SQ_enthusi | <--- | SQ | 0.055 | SQ_enthusi | <--- | SQ | 0.196 | 0.141 | SQ_expertise | <--- | SQ | 0.046 | SQ_expertise | <--- | SQ | 0.211 | 0.165 | SQ_safe | <--- | SQ | 0.27 | SQ_safe | <--- | SQ | 0.483 | 0.213 | SQ_person | <--- | SQ | 0.546 | SQ_person | <--- | SQ | 0.669 | 0.123 | SQ_imp | <--- | SQ | 0.844 | SQ_imp | <--- | SQ | 0.63 | −0.214 | SQ_specific | <--- | SQ | 0.257 | SQ_specific | <--- | SQ | 0.366 | 0.109 | SQ_needs | <--- | SQ | 0.217 | SQ_needs | <--- | SQ | 0.435 | 0.218 | SQ_status | <--- | SQ | 0.185 | SQ_status | <--- | SQ | 0.359 | 0.174 |
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