Emerging Technologies of Natural Language-Enabled Chatbots: A Review and Trend Forecast Using Intelligent Ontology Extraction and Patent Analytics

Table 7

The manual induction result by applied scenario.

Topics	Scenario	Publication number
E-commerce	Medical	US20170323060A1	WO2020061562A1	US10679345B2
		US20200185102A1	JP2020518047A	US20200027535A1
		CN111612752A	US10754925B2	US10319004B2
	Health	CN109591024A	US10748644B2
	Driver assistant	KR2020000621A	WO2020069517A3	US10752212B2
		CN111145731A	US20200216089A1	US10543931B2
		US10573299B2	US20200135183A1	EP3606797A2
	Exercise	KR2173553B1	US20200114207A1
	Education	US10223934B2
	Emotion	US10579742B1	CN111312394A
	Smart home	IN202041050057A	CN110654738A
	Customer service	CN108282587B	IN201821029643A	CN111902878A
	Smart assistant	US10748526B2	US10747958B2	US10733375B2
		EP3753017A1
	Entertainment	EP3566399A4
Engineering	Robot	CN111645073A	CN111267097A	JP2020526402A
		JP06792132B2	US20200306958A1
	Programming	US10843080B2
	Manufacturing	CN107632845B	DE102018212503A1
	Quality control	WO2020181365A1